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Top-rated independent heating and cooling across North Texas and the Metroplex

Heat Pump Repair in Cibolo, TX — Book a Visit Today

When a heat pump blows cool air in January or ices over outside, the reversing valve, defrost control, or charge is usually involved. We do heat pump repair for Cibolo homes and know how these systems behave through our mild winters broken by sudden hard freezes, which is when most calls come in. You can confirm the thermostat is set to heat, look for a tripped breaker, and clear leaves from around the outdoor unit. Leave the refrigerant circuit and wiring to us. Call with what you are seeing, or send the quote form and we will schedule a visit.

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  • 7 days a week
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Taking calls until 5:00 PM CT

Heat Pump Repair technician working in Cibolo, TX
Heat Pump Repair technician in Cibolo, TX

Common heat pump faults in Cibolo homes

  • It blows cool air when the heat is on Reversing valve stuck in cooling, or the system is running on the blower only with no compressor call
  • The outdoor unit is buried in ice Defrost control board, defrost thermostat or sensor failure, or low airflow across the outdoor coil
  • The furnace side runs but the heat pump never does Dual-fuel changeover fault, outdoor thermostat setting or a bad control wire between the two stages
  • It runs all day and the house never gets warm Low refrigerant charge from a leak, failing compressor or a dirty outdoor coil limiting heat transfer
  • Loud bang or clunk when it switches from heat to cool Reversing valve solenoid, worn compressor mounts or refrigerant pressures equalising hard

Search for it as heat pump repair or heat pump service and you land in the same place: one visit, one written quote.

Cibolo coverage

From Cibolo we also cover Schertz, Universal City, New Braunfels, Seguin, Converse, Selma and the surrounding communities.

Other repairs we do in Cibolo

heat pump repair across the region → · Cibolo service directory →

How we compare to other HVAC companies in Cibolo

Trinity Air & HeatBig-box repair chainsHandyman listings
Quote in writing before a wrench comes out
Live answer seven days a week
All major brands, gas and electric
No manufacturer targets to hit
Crews familiar with homes like yours

The same on every visit

You approve a written quote first

Covering 105 cities across Louisiana, Oklahoma, Texas.

You reach a person, not a menu

Open 7 days, 8:00 AM to 5:00 PM CT.

Every major brand, gas and electric

Carrier, Trane, Lennox, Goodman and more. We are not an authorized dealer for any of them.

Heat Pump Repair in Cibolo — quick answers

Why is my heat pump blowing cool air in winter?

Usually the reversing valve is not shifting, the compressor is not coming on, or the system is running electric backup heat only. It can also be a low refrigerant charge. We test the valve, the controls and the charge on site.{ }

Is ice on the outdoor unit normal?

A light frost that clears during a defrost cycle is normal. A solid block of ice covering the coil is not, and it usually means the defrost board, sensor or reversing valve failed. Shut the system off and call us.

What is a dual-fuel system?

It pairs a heat pump with a gas furnace. The heat pump handles milder weather and the furnace takes over when it turns cold. Most complaints are changeover controls or wiring, not the equipment itself.

Can you repair a heat pump or does it need replacing?

Most calls are repairs: capacitors, contactors, boards, sensors, motors and leaks. We tell you what failed, what the repair involves and how the rest of the system looks, then you decide.

How soon can you get to my house in Cibolo?

Call us with your address and a short description of the problem and we will give you a real window, usually same day or next day for no-cooling and no-heat calls. Summer afternoons book up first, so morning calls get the widest choice of times. If you are dealing with a gas smell, leave the house first, call 911 or your gas utility, then call us.

How it works

  1. Step 1

    Tell us the symptom

    Call or fill in the quote form with what you hear, smell or feel. Warm air, short cycling, a breaker that keeps tripping. Details on your porch help us arrive with the right parts.

  2. Step 2

    We diagnose on site

    A technician checks the thermostat, airflow, the indoor coil and blower, then the outdoor unit and electrical side. You get a plain explanation of what failed and why it failed.

  3. Step 3

    You approve the repair

    We walk you through the fix and any parts involved before we start. Once you say go, we make the repair and confirm the system is holding temperature before we leave your driveway.

Call (888) 878-4879
  • A real person answers
  • Open 7 days
  • Written quote before work starts

Why homeowners call us

  • Built for hard summersWe work on attic air handlers in July heat, undersized returns in older subdivisions, and condensers with hail-flattened fins. Those are everyday jobs across the region, so we know where these systems tend to give out first.
  • Air conditioner repair and heating repairOne crew for both seasons. Air conditioning repair when the house won't cool, heater repair and furnace repair when the burners won't stay lit. Same technicians, same records, so nobody starts from scratch in November.
  • We explain the failureYou hear which component failed and what it was doing to the rest of the system. If a repair is a short-term patch on an aging unit, we say so and let you decide the timing.
  • Respect for the houseDrop cloths, shoe covers, and the attic hatch closed the way we found it. We keep the work area clean and we tell you honestly when a problem is airflow or ductwork rather than the equipment itself.
  • All major brands, gas & electricOne independent crew for Carrier, Trane, Lennox, Goodman, Rheem and more.
  • Straight answersIf a system is not worth repairing, we say so, often right on the phone.

Heat Pump Repair in Cibolo

Gas & electricBoth
All major brandsYes
Written quotesYes
Open7 days

The longer it sits broken, the more it takes from you

Tell us the symptom, sign off on the written quote, get the machine back. Starting takes a minute.

  • A real person answers
  • Open 7 days
  • Written quotes
  • All major brands
  • Gas & electric
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